Demands

Tell a client’s whole story

Accurate, timely, and meticulously crafted. Every demand tells a complete story of the claimant's journey and puts weight on every carrier's decision to prolong a fair resolution.

Our process

A full review on file.

Every demand is built on the medical records, claimant interactions, provider notes, and full case history. Nothing goes out without a full review and sign-off.

48h
Turnaround time from records-complete to demand-ready.
94%
First-pass complete: carriers engage the demand without a records request.
78%
Offer within 30 days of the demand.
Your team

Experience that shows up in every file.

Our demand team brings 10+ years in personal injury law and has overseen resolution of thousands of cases across dozens of insurers. They know what carriers respond to, when bad-faith exposure is on the table, and how to frame a file so the other side feels the weight of it.

Dima Brezhnev — Engineering
Dima Brezhnev
Engineering
The tech behind it

Demand Generation Engine. Drafted by AI, reviewed by our team.

Our Demand Generation Engine uses AI to review documents, communications, and case facts to draft a demand in minutes. It recursively proofreads, flags discrepancies, and surfaces bad-faith opportunities our team might otherwise have to hunt for manually. Every demand is reviewed and signed off by an experienced operator before it goes out the door.

Our playbook

Intake to settlement, handled.

We’re not handing your team software to learn. We pair our US-based paralegals and case managers with your clients to move every case toward settlement.

Sign every viable lead, even after hours, on holidays, and on weekends. With 24/7 live, bilingual intake, every caller talks to a real person, gets qualified on the spot, and has a retainer in hand before they hang up. Our daily chase protocol keeps following up until they sign or tell us no.

99.8%
Answer rate
93%
Wanted-lead conversion
Daily
Chase protocol

One operator owns each client from sign-up through treatment. They know the providers, the appointments, and the records you’re waiting on, and they check in every two weeks so nothing stalls. The moment care wraps, the records are already on their way.

94 days
Median time to demand
90+%
Minimum policy limits tendered
Biweekly
Client touchpoints

Every provider requested, chased, and received without a per-record surcharge. We run a records desk in parallel with treatment, tracking status, flagging gaps, and assembling the full package in-house so the demand can go out the day care wraps.

14 days
Avg. time to records
80%
Received within 30 days
No fee
Per record. All included

Because we talk to your client every couple of weeks during treatment, the demand tells their whole story, not just what’s in the file. Full records and bills, a complete medical chronology, and a narrative reviewed by health professionals and the case manager who worked the case. Carriers get something they can’t easily pick apart.

48 hours
Records to demand
94%
First-pass complete
78%
Offer within 30 days

We handle the settlement from first offer to signed release, pushing every counteroffer and negotiating the liens down so more of the money ends up with your client instead of the providers.

7 days
Avg. provider resolution
43%
Avg. lien reduction
2.5×
On medical specials

When a case files, we go with it, drafting the complaint, building the full medical chronology, and turning written discovery around fast so your attorneys spend their time on strategy and depositions, not paperwork.

48 hours
Draft turnaround
Full
Filing → discovery coverage
FAQ

Demands, answered

AI produces the first draft; an experienced human reviews every one before it reaches you. That review checks citations, catches any hallucinations, verifies the treatment timeline, and matches your formatting.
About 48 hours once records are in, and we can prioritize a batch when you have a backlog.
Unlimited, with a fast turnaround on each round. During onboarding we learn your templates, tone, and structure so the drafts arrive sounding like your firm, including state-specific formatting.
Always. No demand is sent without your attorney's sign-off, and Finch never sets the final demand number. That decision stays with your firm.
A liability/facts narrative, a medical chronology, economic and non-economic damages, and supporting exhibits and photos. Complex records with multiple conditions are handled at no extra charge.
Yes. Demand-only is available as a standalone at a per-case rate.
We're SOC 2 compliant and operate under BAAs with our AI providers. Client data isn't used to train external models. We're glad to walk your team through our security posture.
Historically demand prep was where our scope ended. Post-demand negotiation is now available as an optional add-on. See our settlement support.
You made it this far

We’d be stoked to talk

Our team is available whenever you are. One free consultation shows what Finch can unlock for your firm.